How Do You Measure an Agile Coach's Performance or Impact?
Measuring the performance and impact of an agile coach can be challenging. Agile coaches often work behind the scenes, and their impact may not be immediately visible. However, there are some key indicators that can help measure the performance and impact of an agile coach, including:
- Improved team performance- Agile coaches help teams improve their performance, so tracking key metrics like velocity, lead time, and quality can demonstrate the impact of coaching.
- Increased customer satisfaction- Agile practices are designed to deliver value to the customer, and an agile coach should help teams deliver higher-quality products or services.
- Improved employee engagement and morale- Improved morale and engagement among team members can show how effective the coach is at promoting teamwork and collaboration.
What to Look for When Hiring an Agile Coach
Agile coaching is a relatively new field with little regulation. Anyone can call themself an agile coach, and some certification programs don’t even require training or assessments to verify a coach’s skills and competencies.
To combat this lack of regulation and further professionalize the field of agile coaching, ICAgile has created two rigorous, industry-recognized programs: the Expert in Agile Coaching program and the Expert in Enterprise Coaching program.
These 6-10 month programs challenge agile coaches to deepen their coaching competencies through practice and strengthen their ability to guide change within organizations.
In order to earn an ICAgile Expert Certification, an agile coach must complete a 6-10 month program and demonstrate their coaching competencies. The program includes 36 hours of instruction, 6-10 hours of supervision, and 100 hours of coaching practice so that candidates learn new techniques, practice their coaching skills, and receive feedback to help them grow.
A candidate must also submit evidence demonstrating their competencies to their program leaders who hold the ICE designation themselves.
Organizations that invest in ICAgile-certified expert coaches know that their coaches have met rigorous standards and demonstrated an ongoing commitment to learning and improvement. This can lead to more effective coaching and better outcomes for the organization.
In Conclusion
Agile coaches provide valuable guidance and support as teams transition to agile ways of working and help teams navigate the challenges that can arise during the process. By working with an agile coach, organizations can become more productive, efficient, and customer-focused, and achieve better outcomes for their stakeholders.
Learn more about ICAgile's Expert Coaching programs.